Client Experience Associate

Marcy Hegenauer

Marcy is a valued seasonal tax employee at Blumark, working at the front desk as a Client Experience Associate for two tax seasons. She plays a key role in supporting her team and ensuring a smooth experience for clients.

Before joining Blumark, Marcy spent 25 years at Bay Medical Center-McLaren Bay Region, including 18 years in Accounts Payable and 4 years in Payroll, managing payments and ensuring accurate compensation for nearly 1,900 employees. She retired in 2022 after a fulfilling career.

Marcy has been married for 44 years and is a proud mother of two sons and Mimi to four grandchildren. She loves spending time with family, traveling, and cruising, with recent adventures taking her to Alaska, Europe, and Africa. She’s excited to visit Norway, Ireland, and Scotland in 2025.

Auburn Hills Location

Office Hours: Monday-Friday 8:30 am - 5:00 pm

Bay City Location

Office hours: Monday-Friday 8:30 am - 5:00 pm